import { ModelService } from "../model/model.service";
import { TicketPriority } from "../common/supportmodule-enum";
export declare class SLAService {
    private modelService;
    constructor(modelService: ModelService);
    getPolicy(priority: TicketPriority): Promise<import("mongoose").Document<unknown, {}, import("../model/schemas/sla-policy.schema").SLAPolicy, {}, {}> & import("../model/schemas/sla-policy.schema").SLAPolicy & {
        _id: import("mongoose").Types.ObjectId;
    } & {
        __v: number;
    }>;
}